What we learn in the field.
Practical articles on AI, custom software, data and application modernisation.
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What an AI agent can really do for an SME (and what it can’t)
An AI agent isn’t just another chatbot: it reads, decides and acts in your tools. Concrete examples for SMEs, its limits, and a low-risk way to get started.
AI and GDPR: using AI in business without exposing your data
Generative AI and the GDPR: practical habits to protect your company’s data, from data minimisation and hosting to access rights, with a checklist.
Automating invoice processing with an AI agent
AI invoice processing: how an AI agent reads your invoices, matches them to purchase orders in your ERP, flags discrepancies and leaves the approval to you.
Choosing an IT provider: 10 questions to ask
Code ownership, method, testing, security, maintenance, exit: 10 questions to ask an IT provider or software development company, and the answers to expect.
The cost of custom software: what really drives the price
The six factors that determine the cost of custom software, the three ways it can be billed, and our advice for keeping your budget under control.
How to implement an ERP in an SME without disrupting the business
ERP implementation in an SME without stopping everything: a step-by-step method, the pitfalls to avoid, and a real case with over 50% time saved per order.
Executive dashboard: the KPIs that matter to SMEs
Which KPIs should an SME track on its executive dashboard? Sales, margin, cash flow, operations, customers: the method and the pitfalls to avoid.
Launching a SaaS: from idea to MVP to your first subscribers
Launch a SaaS without wasting months: validate the problem, define a useful MVP, lay solid foundations, automate subscriptions and measure usage.
Multilingual website SEO: getting it right, from English to Arabic
One URL per language, correct hreflang tags, content adapted to each market and right-to-left Arabic: how to make a multilingual website rank well.
Off-the-shelf or custom software: how to choose without regret
CRM, ERP, business-specific tools: when off-the-shelf software is enough, when custom software is the answer, and how to combine the two wisely.
Rewriting a legacy application without breaking the business: the parity testing method
A full rewrite often fails because business rules get lost along the way. Parity tests protect your business while your application is modernised.
7 signs your business needs a CRM (and how to choose one)
Forgotten follow-ups, spreadsheets everywhere, sales you can’t see: 7 signs your SME needs a CRM, and how to choose between off-the-shelf and custom CRMs.
Writing a software requirements specification: 7 steps and a template
How to write a software requirements specification that everyone understands: a 7-step method, a template outline to copy and the mistakes to avoid.
Technical debt: when and how to modernise an application
Slowdowns, security holes, fear of touching the code: the signs of costly technical debt, and three ways to modernise a legacy application without breaking it.
Web app or mobile app, or both? How to choose
Web app or mobile app, native or cross-platform? Field work, offline use, phone features, budget and maintenance: the criteria for making the right choice.
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