LegalSydney, Australia2019–2022Anonymised client

A custom CRM/ERP for a law firm.

Secure software, available on desktop, iOS and Android, that brings the firm’s matters, clients and documents together, and that cut processing time by 40%.

Project led by our founder, Anass Chabbab, as IT director at DIGIIT Solutions.

−40%
processing time
100+
users
<6 months
to the first release
3
platforms: desktop, iOS, Android
Before / after

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An illustration of the principle, with no client data

The need

The firm wanted a single, highly secure tool to manage its matters, clients and documents, both in the office and on the move.

The challenge

Confidential information, users with different access rights, and legal documents that had to be produced quickly and without errors, all in strict compliance with data protection rules.

The solution

A custom-built CRM/ERP, from architecture to deployment, delivered with an agile method at the pace of the milestones set by the firm’s management.

  • Multi-level access control, based on each person’s role
  • Automated document production
  • A real-time, high-availability database
  • Desktop, iOS and Android apps

The result

Processing time cut by 40%, more than 100 users every day, and a first release in under six months.

Verifiable references

A reference letter from this client is available on request.

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Services involved
Custom softwareCRMERPMobile apps
Approach
Secure architectureAgile method (Scrum)Data protection

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