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    <description>Agentic AI, custom software, CRM and ERP, cloud, data and cybersecurity: practical articles for SMEs, drawn from hands-on experience.</description>
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      <title>What an AI agent can really do for an SME (and what it can’t)</title>
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      <description>An AI agent isn’t just another chatbot: it reads, decides and acts in your tools. Concrete examples for SMEs, its limits, and a low-risk way to get started.</description>
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      <dc:creator>Anass Chabbab</dc:creator>
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      <title>AI and GDPR: using AI in business without exposing your data</title>
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      <description>Generative AI and the GDPR: practical habits to protect your company’s data, from data minimisation and hosting to access rights, with a checklist.</description>
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      <title>Automating invoice processing with an AI agent</title>
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      <description>AI invoice processing: how an AI agent reads your invoices, matches them to purchase orders in your ERP, flags discrepancies and leaves the approval to you.</description>
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      <dc:creator>Anass Chabbab</dc:creator>
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      <title>Choosing an IT provider: 10 questions to ask</title>
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      <description>Code ownership, method, testing, security, maintenance, exit: 10 questions to ask an IT provider or software development company, and the answers to expect.</description>
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      <title>The cost of custom software: what really drives the price</title>
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      <description>The six factors that determine the cost of custom software, the three ways it can be billed, and our advice for keeping your budget under control.</description>
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      <title>How to implement an ERP in an SME without disrupting the business</title>
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      <description>ERP implementation in an SME without stopping everything: a step-by-step method, the pitfalls to avoid, and a real case with over 50% time saved per order.</description>
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      <dc:creator>Anass Chabbab</dc:creator>
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      <title>Executive dashboard: the KPIs that matter to SMEs</title>
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      <description>Which KPIs should an SME track on its executive dashboard? Sales, margin, cash flow, operations, customers: the method and the pitfalls to avoid.</description>
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      <dc:creator>Anass Chabbab</dc:creator>
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      <title>Launching a SaaS: from idea to MVP to your first subscribers</title>
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      <description>Launch a SaaS without wasting months: validate the problem, define a useful MVP, lay solid foundations, automate subscriptions and measure usage.</description>
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      <title>Multilingual website SEO: getting it right, from English to Arabic</title>
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      <description>One URL per language, correct hreflang tags, content adapted to each market and right-to-left Arabic: how to make a multilingual website rank well.</description>
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      <dc:creator>Anass Chabbab</dc:creator>
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      <title>Off-the-shelf or custom software: how to choose without regret</title>
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      <pubDate>Sat, 03 Oct 2026 00:00:00 GMT</pubDate>
      <description>CRM, ERP, business-specific tools: when off-the-shelf software is enough, when custom software is the answer, and how to combine the two wisely.</description>
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      <description>A full rewrite often fails because business rules get lost along the way. Parity tests protect your business while your application is modernised.</description>
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      <dc:creator>Anass Chabbab</dc:creator>
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      <title>7 signs your business needs a CRM (and how to choose one)</title>
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      <description>Forgotten follow-ups, spreadsheets everywhere, sales you can’t see: 7 signs your SME needs a CRM, and how to choose between off-the-shelf and custom CRMs.</description>
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      <dc:creator>Anass Chabbab</dc:creator>
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      <title>Writing a software requirements specification: 7 steps and a template</title>
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      <dc:creator>Anass Chabbab</dc:creator>
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      <title>Technical debt: when and how to modernise an application</title>
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      <description>Slowdowns, security holes, fear of touching the code: the signs of costly technical debt, and three ways to modernise a legacy application without breaking it.</description>
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      <dc:creator>Anass Chabbab</dc:creator>
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      <description>Web app or mobile app, native or cross-platform? Field work, offline use, phone features, budget and maintenance: the criteria for making the right choice.</description>
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